Terms & Conditions

Introduction

Welcome to PC Globe. By accessing, browsing, or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms & Conditions, please refrain from using this website.

PC Globe reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.

About PC Globe

PC Globe is an online retailer offering computer hardware, peripherals, accessories, software, networking equipment, gaming products, and related technology solutions.

All products and services available through this website are subject to availability and these Terms & Conditions.

User Accounts

To access certain features of the website, users may be required to create an account.

You agree to:

  • Provide accurate and current information.
  • Maintain the confidentiality of your account credentials.
  • Accept responsibility for all activities conducted under your account.
  • Notify PC Globe immediately of any unauthorized access or security breach.

PC Globe reserves the right to suspend or terminate accounts that violate these Terms & Conditions.

Product Information

PC Globe makes every effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

  • Product images are for illustration purposes only.
  • Specifications may change without notice by manufacturers.
  • Errors and omissions may occasionally occur.
  • PC Globe does not guarantee that all information is completely error-free.

If a product is found to contain incorrect information, PC Globe reserves the right to correct the information and cancel or revise affected orders.

Orders

All orders placed through the website are subject to acceptance and availability.

PC Globe reserves the right to:

  • Refuse any order.
  • Limit quantities purchased.
  • Request additional verification before processing an order.
  • Cancel orders where pricing or inventory errors occur.

An order confirmation does not constitute final acceptance of an order.

Pricing Policy

All prices displayed on the website are quoted in Sri Lankan Rupees (LKR) unless otherwise specified.

PC Globe reserves the right to:

  • Modify prices without prior notice.
  • Correct pricing errors.
  • Withdraw promotional pricing at any time

In the event a product is listed at an incorrect price due to typographical errors, supplier information errors, or system issues, PC Globe may cancel the order and issue a refund where applicable.

Discounts and Promotions

Promotional offers, discounts, coupon codes, and special pricing are subject to the following conditions:

  • Promotions may be available only for a limited period.
  • Discounts cannot be combined unless expressly stated.
  • Certain products may be excluded from promotional campaigns.
  • Promotional offers are available while stocks last.
  • PC Globe reserves the right to modify or terminate promotions without prior notice.

Where promotional pricing is applied incorrectly due to a technical error, PC Globe reserves the right to cancel or amend the affected order.

Payment Methods

PC Globe may accept payments through:

  • Credit Cards
  • Debit Cards
  • Bank Transfers
  • Online Payment Gateways
  • Cash on Delivery (where available)

Orders may be processed only after payment authorization has been successfully completed. PC Globe is not responsible for delays caused by payment providers or banking institutions.

Delivery Information

Delivery Coverage

PC Globe delivers products throughout Sri Lanka, subject to courier availability and operational limitations. Certain remote locations may require additional delivery time or charges.

Delivery Time

Estimated delivery periods are provided for convenience only and are not guaranteed.

Delivery times may vary due to:

  • Product availability
  • Courier delays
  • Weather conditions
  • Public holidays
  • Unexpected operational disruptions

Delivery Charges

Delivery charges may vary depending on:

  • Delivery location
  • Product size and weight
  • Promotional offers

    • Applicable delivery charges will be displayed during checkout where relevant.

Failed Deliveries

If delivery cannot be completed due to incorrect customer information, customer unavailability, or refusal to accept delivery, additional charges may apply for re-delivery.

Inspection Upon Delivery

Customers should inspect products upon receipt and report any visible damage or discrepancies within a reasonable period after delivery.

Warranty

Warranty coverage is subject to the terms provided by the product manufacturer or distributor.

Warranty claims may require:

  • Original invoice or proof of purchase.
  • Product serial number verification.
  • Compliance with manufacturer warranty conditions.

Warranty does not cover:

  • Physical damage.
  • Liquid damage.
  • Unauthorized repairs.
  • Improper installation or misuse.
  • Damage resulting from accidents or negligence

Returns and Exchanges

Products may be eligible for return or exchange subject to PC Globe's return policy.

Returned items must generally:

  • Be in original condition.
  • Include original packaging and accessories.
  • Be accompanied by proof of purchase.
  • Improper installation or misuse.
  • Damage resulting from accidents or negligence

PC Globe reserves the right to inspect returned products before approving a refund or exchange. Software products, digital licenses, and specially ordered items may not be eligible for return.

Intellectual Property

All website content including:

  • Logos
  • Graphics
  • Product descriptions
  • Images
  • Website design
  • Text and software

are owned by or licensed to PC Globe and are protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.

User Conduct

Users agree not to:

  • Use the website for unlawful purposes.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to systems or data.
  • Interfere with website operations.
  • Submit false or misleading information.

Violations may result in account suspension and legal action where appropriate.

Third-Party Links

The website may contain links to third-party websites. PC Globe does not control or endorse such websites and is not responsible for their content, security, or privacy practices. Access to third-party websites is at the user's own risk.

Limitation of Liability

To the maximum extent permitted by law, PC Globe shall not be liable for:>

  • Indirect damages.
  • Consequential losses.
  • Loss of profits.
  • Business interruption.
  • Data loss arising from website use or product usage.

PC Globe's total liability shall not exceed the purchase price paid for the affected product.

Website Availability

PC Globe strives to maintain continuous website availability but does not guarantee uninterrupted access.

The website may occasionally be unavailable due to:>

  • Maintenance
  • Upgrades
  • Technical failures
  • Events beyond reasonable control

PC Globe's total liability shall not exceed the purchase price paid for the affected product.

Privacy

Customer information is handled in accordance with PC Globe's Privacy Policy. By using the website, customers consent to the collection, processing, and use of personal information necessary for order processing, customer service, and website operation.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes arising from these Terms & Conditions shall be subject to the jurisdiction of the courts of Sri Lanka.

Contact Information

How can I contact PC Globe Systems?

PC Globe Systems (Pvt) Ltd

Address: #66, 2/1 Norris Canal Road,
Colombo 10, Sri Lanka

Telephone: +94 112 599 804
Mobile: +94 777 389 726
Email: sales@pcglobesystems.lk

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