Yes. We provide IT products and services for corporate clients, SMEs, educational institutions, government organizations, and individual customers.

Yes. You can submit a quotation request through our website or contact our sales team directly. Our team will prepare a customized quotation based on your requirements.

Yes. Depending on the project scope and service requirements, we provide support and delivery services throughout Sri Lanka.

You can submit a request through our "Request a Quote" page, email us, or contact our sales team directly.

Most quotations are provided within 24–48 business hours. Complex projects may require additional time for assessment.

Yes, provided the order has not yet been processed or dispatched. Please contact our sales team immediately for assistance.

You may contact our sales team with your quotation number, invoice number, or purchase order reference to obtain the latest status.

Order cancellations may be accepted before processing or shipment. Cancellation requests are subject to approval and any applicable supplier charges.

We accept:

1. Bank transfers
2. Cash payments
3. Credit and debit cards
4. Company purchase orders (subject to approval)

Yes. An official invoice and payment receipt will be issued for every completed transaction.

Installment facilities may be available through selected banking partners, depending on the product and purchase value.

Yes. Delivery services are available for most products.

Delivery times depend on product availability and location. Our sales team will provide an estimated delivery date during order confirmation.

Yes. We offer installation and configuration services for eligible products and IT solutions.

Yes. Our technical team can perform on-site installations, configuration, testing, and commissioning for approved projects.

You may contact our technical support team via telephone, email, or through our website contact form.

Support hours may vary depending on service agreements. Standard business-hour support is available on working days.

Yes. Remote support is available for many software and network-related issues.

Yes. We provide preventive maintenance and support contracts for businesses and organizations.

Yes. Warranty coverage depends on the manufacturer and product category.

Please contact our support team with the product details, invoice number, and a description of the issue.

Returns may be accepted for defective or incorrectly supplied products in accordance with our return policy and supplier conditions.

Our technical team will inspect the product and coordinate repairs under warranty or provide repair quotations where applicable.

Registered users may receive:

• Faster quotation requests
• Order history access
• Product updates
• Promotional offers
• Technical notifications

No. You may request quotations without creating an account.

Use the password recovery option on the login page or contact our support team for assistance.

We implement appropriate technical and organizational measures to protect customer information from unauthorized access, misuse, or disclosure.

Customer information is only shared where necessary to provide products, services, deliveries, warranties, or where required by law.

Our Privacy Policy is available on the website and explains how personal information is collected, used, stored, and protected.